If you are experiencing any problems or have any questions about your FreeWoof Product, our Customer Service Department is here to help. Please feel free to email us at info@freewoof.com.
Bite Ball Floating Dog Toy
Bite Ball Floating Dog Toy
Transform your dog’s playtime with our Bite Ball Floating Dog Toy, meticulously crafted for medium to large dogs. This multi-functional toy ensures hours of fun, while promoting dental health and offering unmatched durability.
Key Highlights:
1.Light Floating Water:
- Lightweight and Buoyant: Weighing only 30-45g, this ball-shaped toy floats seamlessly on water, making it perfect for swimming sessions and beach outings.
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Size Options: Available in size S and M
- Size XS (Ideal for dogs weighing 0-5kg): Diameter:5 cm
- Size S (Ideal for dogs weighing 5-10kg): Diameter:6.3 cm
- Size M: (Perfect for dogs weighing 10-30kg): Diameter:7 cm
2. Bite Resistance:
- Durable and Tough: Constructed with a honeycomb structure, this non-toxic and odorless material withstands the strongest chewers.
- Safe Chewing: Soft yet robust, providing a safe and flexible chewing experience for your dog.
3. Teeth Cleaning:
- Dental Benefits: The textured surface aids in cleaning your dog’s teeth and massaging their gums, reducing plaque and tartar buildup.
- Healthy Chewing Habits: Encourages your dog to chew in a way that promotes better oral hygiene.
4. Easy to Clean:
- Hygienic Maintenance: Easy to rinse and clean, ensuring your dog’s toy remains safe and enjoyable.
- Convenient Cleaning: Simple to maintain after a fun day of play, keeping it hygienic and ready for the next adventure.
5. Color Variety:
- Vibrant Selection: Available in multiple colors, allowing you to pick the perfect one to match your dog’s personality and preferences.
Enhance your dog’s playtime with the Bite Ball Floating Dog Toy. Designed for durability, safety, and dental health.
It’s the ideal toy for active dogs who love to chew, fetch, and swim. Add this versatile toy to your dog's collection today and provide them with endless hours of healthy and engaging play.
Shipping Information
Shipping Information
- $2.99 for Standard Shipping: 8 - 12 Business Days (Worldwide)
- $5.99 for Express Delivery: 5 - 8 Business Days (Worldwide)
- Free Shipping On All Orders $75.95 and over.
*Please note:
These are estimated delivery times only, therefore FREE WOOF is not guaranteeing delivery dates.
Tracking your order
Tracking your order
Our orders always include tracking information that is normally sent via email within 48 hours after the order has been shipped.
Care Instructions:
Care Instructions:
- Hand wash with mild soap and water
- Air dry to maintain durability and appearance
FAQs
FAQs
Returns & Exchanges
Exchanges:
At FREE WOOF, we offer various exchanges. You can exchange it for a different size, color, or a completely new style!
Exchanges must be made within 15 days of the initial delivery date. Products must be in new condition with tags and packaging intact. Items should be clean and free of dog hair. All products are subject to photo inspection.
To start your exchange, simply contact us via email.
Follow these simple steps:
1. Write your order number and postal/zip code.
2. Write the reason of exchange and upload photos of the product to be returned.
3. Our customer experience team will review and email you back within 1-2 business days.
4. Print out the prepaid shipping label.
5. Attach the shipping label to the outside of the box.
6. Drop off the package at the nearest specified carrier location.
7. Once we receive your item(s), your exchange order will be shipped out.
If you need help, please reach out to us via email, or live chat with your order number and the item(s) you wish to return, and we will take it from there!
At Canada Pooch, we offer returns with refund back to your initial payment method or store credit.
Returns:
Returns must be made within 15 days of the initial delivery date. Products must be in new condition with tags and packaging intact. Items should be clean and free of dog hair. All products are subject to photo inspection. A $6 fee for shipping will be deducted from your refund to your original payment method. This $6 fee does not apply to returns that are made to store credit.
To start your return, simply contact us via email.
Follow these simple steps:
1. Write your order number and postal/zip code into the portal.
2. Write the reason of return and upload photos of the product to be returned.
3. Our customer experience team will review and email you back within 1-2 business days.
4. Print out the prepaid shipping label.
5. Attach the shipping label to the outside of the box.
6. Drop off the package at the nearest specified carrier location.
7. Once we receive your item(s), you will receive your refund or store credit.
If you need help, please reach out to us via phone, email, or live chat with your order number and the item(s) you wish to return, and we will take it from there!
How Quick Will I Receive My Order?
We are typically able to process your order in 1-2 business days! Once your order has shipped, the delivery time will vary based on your location. Our standard estimated shipping times are:
USA: 8-12 days
UK: 15-20 days
Europe & Others: 15-30+ days
Please note that sometimes shipping times may take longer than usual due to carrier delays, and as a result we can't guarantee an arrival date.
For the most accurate updates on your package’s whereabouts, please check your tracking link once your order has shipped.
Customer Service
Share
The product is unexpectedly good, my dog likes it very much, and the most important thing is that it is bite-resistant. The quality is very good, and my dog have been playing with it for a long time
The puppy likes it very much and has been playing with it for a long time. The material is reliable and I plan to buy another one.
The quality of the ball is very good, and no odor. I will repurchase it.
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